
Privacy Policy
Your privacy is important to us
Last updated: January 28, 2026
At Hurayra.ae, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
Information We Collect
Personal Information
When you place an order or register on our site, we may collect:
- Name and contact information (email address, phone number)
- Delivery address and billing information
- Payment information (processed securely through our payment providers)
- Order history and preferences
Automatic Information
- Browser type and version
- Device information
- IP address
- Pages visited and time spent on our site
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Improve our website and services
- Send promotional emails (with your consent)
- Prevent fraudulent transactions
- Comply with legal obligations
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Note: We never store your complete credit card information on our servers. All payment processing is handled by secure, PCI-compliant payment providers.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookies through your browser settings.
Types of Cookies We Use:
- Essential Cookies: Required for the website to function properly
- Performance Cookies: Help us understand how visitors interact with our site
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Track your browsing to show relevant ads
Third-Party Disclosure
We do not sell, trade, or transfer your personal information to third parties without your consent, except:
- To trusted service providers who assist us in operating our website and conducting our business
- To shipping companies for order delivery
- To payment processors for transaction processing
- When required by law or to protect our rights
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
- Request restriction of processing
- Withdraw consent at any time
- Opt-out of marketing communications
Children's Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@hurayrapetfoods.ae
- Phone: +971 XX XXX XXXX
- Address: Dubai, United Arab Emirates